Privacy Policy

Last Updated: November 8, 2026

Introduction

Caretaker Industries LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information in connection with our IT support services and SMS communications program.

Information We Collect

When you engage our services, we may collect the following information: your name and business name, phone number(s), email address, SMS message content exchanged with our support team, and support ticket details and service history.

When you use the contact form on caretakerit.com, we collect what you type: your name, email address, and message, plus your company name and the kind of company you run if you choose to give them. To keep spam out, the form uses Cloudflare Turnstile, which checks your browser and connection to confirm a person is sending the form. We count visits to the site with Cloudflare Web Analytics, which does not use cookies and does not identify you.

How We Use Your Information

We use the information we collect to provide IT support and consulting services, send appointment and meeting reminders via SMS, send support ticket status updates via SMS, facilitate two-way support communications via SMS, respond to your inquiries and support requests, and maintain records of service interactions. We use what you send through the contact form only to reply to you and to talk with you about the services you asked about.

SMS Communications

By providing verbal consent during onboarding or service interactions, you agree to receive text messages from Caretaker Industries LLC related to IT support services. These messages may include appointment reminders, support ticket notifications, and support-related communications. Messages may contain links to our client support portal.

Message and data rates may apply. Message frequency varies based on your support activity.

You can opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us at hello@caretakerit.com.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following circumstances: with service providers who help us deliver our services, strictly for that purpose: Twilio (SMS), Cloudflare (website hosting, spam protection and visit counts), Notion (where we keep contact form messages) and Slack (where our team is told about a new message); when required by law, regulation, or legal process; or to protect the rights, safety, or property of Caretaker Industries LLC, our clients, or others.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. We keep contact form messages for as long as we are in conversation with you about our services. You can ask us to delete yours at any time by writing to hello@caretakerit.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

Caretaker Industries LLC
Email: hello@caretakerit.com